new case · free until the file is built

Start with the notice. Everything else follows from it.

The notice carries the network, the reason code, the amount and the date. That is what decides which exhibits matter, so it goes first.

1 · the notice

Drop the chargeback notice here — PDF, screenshot or email.

Nothing is asked of you until the file is built. No account, no card.

Paste the notice text instead

free · about 15 seconds

no notice, or we could not read it

Three fields and we can carry on. Pick the code printed on the notice and give us the dates.

network